Snapchat's My AI feature arrived uninvited for most users — pinned permanently to the top of your chat feed, collecting data, and popping up whether you wanted it or not. Millions of Snapchat users have since searched for exactly one thing: how to make it stop.
The good news? Removing, muting, or hiding My AI takes under two minutes on any device. This complete guide walks you through every method — step-by-step, for both iOS and Android, and for both free and Snapchat+ subscribers.
What Is Snapchat's My AI?
My AI is Snapchat's built-in chatbot, powered by OpenAI's GPT technology. Launched in 2023 initially for Snapchat+ subscribers, it was later rolled out to all users — pinned to the top of the Chat tab by default, with no off switch provided at launch.
| Feature | Details |
|---|---|
| Powered by | OpenAI GPT (via Snapchat's integration) |
| Launched | February 2023 (Snapchat+ first, then all users) |
| Default position | Pinned at top of Chat tab |
| Capabilities | Q&A, recommendations, writing help, jokes, AR lens suggestions |
| Data storage | All conversations stored unless manually deleted |
| Available to | All Snapchat users (free & Snapchat+) |
According to Snapchat's own data, millions of messages are sent to My AI daily — but the app's App Store rating dropped sharply after its forced rollout, with most complaints targeting My AI's permanent placement and privacy data practices.
Why Do People Want to Remove My AI?
There are legitimate reasons beyond personal preference driving the surge in removal requests:
- Cluttered chat feed: My AI is pinned above all your real conversations, making it hard to reach the chats you actually care about.
- Privacy concerns: Every message you send to My AI is stored by Snapchat and can influence personalized recommendations and ads.
- Inaccurate responses: Like all LLMs, My AI can confidently give wrong answers — especially problematic for younger users who may not know to question it.
- Unsolicited presence: Most users never opted in — the bot appeared after an app update.
- Parental concerns: The UK's Information Commissioner's Office (ICO) investigated Snapchat over My AI's data handling practices involving children.
- Notification pollution: My AI can send unprompted messages, adding to notification fatigue.
What Can You Actually Do? Free vs Snapchat+ Comparison
Your options depend slightly on whether you're on the free tier or a Snapchat+ subscriber:
| Action | Free Users | Snapchat+ Users |
|---|---|---|
| Clear My AI from Chat Feed | ✓ Yes | ✓ Yes |
| Permanently Unpin My AI | ✗ No | ✓ Yes |
| Mute My AI Notifications | ✓ Yes | ✓ Yes |
| Delete All My AI Data | ✓ Yes | ✓ Yes |
| Restrict Location/Camera Access | ✓ Yes | ✓ Yes |
| Disable AI Completely | ✗ Not possible | ~ Partial |
Neither free nor paid users can completely disable My AI from existing in Snapchat. What you can do is remove it from your chat feed, silence all notifications, and delete the conversation data — which is practically equivalent for most users.
How to Remove My AI — Step-by-Step Guide
Follow the methods below in order. Start with Step 1 (works for everyone), then proceed to the steps relevant to your situation.
Method 1: Remove My AI from Chat Feed All Users
This works on both iOS and Android, and is the fastest fix for a cleaner chat feed.
Swipe right from the main camera screen, or tap the speech bubble icon at the bottom of the screen.
It appears as a purple/blue icon with the name "My AI" — pinned above all your real chats.
Long-press the My AI name or icon (about 1 second) until the context menu appears.
From the pop-up menu, select Chat Settings to open the management options for My AI.
Tap the option and confirm when prompted. My AI will immediately disappear from your chat list. ✅
Tap the chat bubble icon at the bottom of your screen to open the Chat tab.
My AI is pinned as the very first item in your chat list with a recognisable purple AI icon.
On iPhone, you can either swipe left on My AI to reveal quick options, or long-press to bring up the full context menu.
Choose Chat Settings from the menu, then tap "Clear from Chat Feed" and confirm your choice. My AI disappears. ✅
My AI is gone from your chat feed. It still exists in the background, but won't clutter your conversations. If it returns after an app update, just repeat these steps — takes about 15 seconds.
Method 2: Permanently Unpin My AI Snapchat+ Only
Snapchat+ subscribers ($3.99/month) get an additional toggle that keeps My AI unpinned more persistently — even after app updates.
This opens your profile page where you can access Snapchat+ settings.
Opens the full Settings menu for your account.
This opens your subscription management page with exclusive Snapchat+ features and toggles.
Toggle the My AI option to Unpinned. My AI will no longer automatically return to the top of your chat feed. ✅
Method 3: Mute My AI Notifications All Users
Even if My AI appears occasionally, you can silence all its notifications so it never pulls you back in unexpectedly:
Hold down the My AI entry in your chat list until the context menu appears.
This opens the full notification management panel for My AI specifically.
Choose Silent (no sound/vibration but still visible) or Off (no notifications at all). My AI can never ping you again. ✅
Method 4: Delete My AI Conversation Data All Users
Clearing My AI from your feed doesn't delete the conversation history Snapchat stores. For full privacy, you need to manually wipe this data:
Tap your Bitmoji, then the gear icon to open the Settings menu.
Found in the middle section of the Settings list.
Confirm when prompted. This queues your AI conversation data for deletion. ✅
Navigate through your profile to Account Actions in the Settings menu.
Confirm the deletion. Your conversation data is queued for removal from Snapchat's servers. ✅
After you request deletion, Snapchat may take up to 30 days to fully remove your My AI data from their servers. This is standard practice under most privacy regulations. My AI will stop appearing in your chat immediately, but server-side data takes longer.
Advanced Privacy Tips: Keeping My AI Under Control Long-Term
Snapchat updates frequently — and often My AI gets re-pinned or gains new permissions after major app updates. Here's how to stay ahead:
- Don't reply to My AI after removing it. Starting a new conversation will re-pin My AI to the top of your chat feed. Treat it like blocking an unwanted contact.
- Check Settings after every major Snapchat update. New updates sometimes reset AI preferences or introduce new My AI capabilities with default-on permissions.
- Review app permissions on your device. Go to your phone's Settings → Apps → Snapchat → Permissions. Disable Camera, Microphone, and Location access if you're not using Snap Map or video features, as My AI can theoretically use these.
- Snapchat+ subscribers: check the Snapchat+ settings panel after major updates — new AI-related toggles often appear here first.
- Clear My AI data quarterly as best practice, not just a one-time thing.
If you're managing Snapchat for a teenager, use Snapchat's Family Center (Settings → Family Center) to monitor their account. While it doesn't directly block My AI, it gives you visibility into their Snapchat activity and allows you to link your account for oversight.
Common Mistakes to Avoid
| ❌ Mistake | Why It's a Problem | ✅ Do This Instead |
|---|---|---|
| Deleting & reinstalling the app | My AI returns immediately; you may lose Memories or Snaps | Use "Clear from Chat Feed" in Chat Settings |
| Clearing all app data | Resets your whole account, not just My AI | Use "Delete My AI Data" in Privacy Controls only |
| Assuming removal is permanent | App updates can re-pin My AI automatically | Check settings after each major Snapchat update |
| Ignoring notification settings | My AI can still send you messages and pings | Mute notifications in Chat and Notification Settings |
| Chatting with My AI "just once" | Re-pins it at the top of your chat list | Avoid engaging with it entirely after removal |
Frequently Asked Questions
Both free and Snapchat+ users can remove My AI from their chat feed, mute notifications, and delete conversation data. The only exclusive for Snapchat+ subscribers is the "Permanently Unpin" toggle, which keeps My AI from returning automatically after app updates.
No — removing or unpinning My AI has absolutely zero effect on your Snap Score, saved Memories, Streaks, or any other chats. Only your conversation history with My AI is affected, and only if you also use "Delete My AI Data." Everything else stays completely intact.
Yes, unfortunately. Snapchat has been known to re-pin My AI after major app updates, resetting your previous removal. The fix is quick — just repeat the "Clear from Chat Feed" steps, which takes about 15–20 seconds. Snapchat+ users with the permanent unpin toggle experience this less frequently.
Absolutely. Just search for "My AI" in Snapchat's search bar, or start a new conversation with it. My AI will return immediately with no restrictions — removing it is fully reversible at any time with no penalties.
Partially. Removing My AI from your chat feed stops new conversation data from being created. However, previously stored conversations remain on Snapchat's servers until you explicitly delete them via Privacy Controls → Clear Data → Delete My AI Data. For maximum privacy, do both: remove the chat AND delete the data.
My AI only responds when you send it a message — it won't initiate conversations on its own. However, it can send push notifications that look like messages, which is why muting My AI notifications (Method 3) is important even after clearing it from your feed.
Yes — real ones. The UK's Information Commissioner's Office (ICO) investigated Snapchat in 2023 over My AI's data handling, particularly regarding children's data. All My AI conversations are stored and can influence personalised ads and recommendations. Avoid sharing personal details, location, or sensitive information with My AI. Treat it like any other third-party data processor.
First, ensure your Snapchat app is fully updated (App Store / Play Store). Then force-close the app completely and reopen it. If the option still doesn't appear, try clearing the app cache in your phone's settings, then restarting. If problems persist, contact Snapchat Support directly — the option availability can vary slightly by region and app version.
Final Takeaways
1. Open Chat → Long-press My AI → Chat Settings → Clear from Chat Feed
2. Long-press My AI → Notification Settings → Turn notifications Off
3. (Optional) Settings → Privacy Controls → Clear Data → Delete My AI Data
4. (Snapchat+ only) Settings → Snapchat+ → My AI → Set to Unpinned
- Removing My AI is fast, reversible, and safe — it won't affect your Snap Score, friends, Memories, or other chats.
- Both free and Snapchat+ users can clear and mute My AI. Snapchat+ users get the additional permanent unpin option.
- For real privacy, removing My AI from the chat feed is only the first step — you should also delete stored conversation data via Privacy Controls.
- App updates may bring My AI back. Make a habit of checking your chat settings after major Snapchat updates.
- If you're a parent of a teen using Snapchat, consider using Snapchat's Family Center for added oversight, and have a conversation about what data My AI collects.
Amisha Pant
A dedicated freelance writer with a focus on delivering high-quality content tailored to enhance online engagement. With expertise in AI, digital marketing, technology, or business strategy.
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